Waterloo Fiber

About Us

Waterloo Fiber is making sure everyone will have the opportunity to access fast, reliable internet at their homes and businesses. While the Board of Trustees had studied broadband and fiber-optic services for many years, in 2020/2021 given the increased need for internet service during the COVID-19 shutdown and the need for broadband improvements, the City of Waterloo and the Waterloo MCU decided to move forward with a city-wide buildout. This buildout is supported by federal and state funding, as well as local funding passed by the voters again in 2022 when they approved a GO BOND referendum supporting the project’s deployment. The city is also deploying a fiber-optic backbone to connect every city site, facility and important public space, as well as supporting numerous third-party community partners, such as Waterloo Water Works, Mid-American and Waterloo Schools.

We are bringing fast and reliable internet that is 100% local and 100% Waterloo to give the city the options they deserve and have wanted for a long time. When you call customer service or need a tech to come out, you'll be dealing with your neighbors because we live here AND work here too. This also means we want what you want, so you can count on us to work for you.