FREE Webinar: Handling Hot Customers with a Cool Head
Most people shy away from angry and upset customers. They're never easy to handle, but it's precisely the time that you can make a real difference. Instead of never returning to do business again and spreading the word about your bad customer service, these "hot" customers are giving you a chance to make it right. In this 30-minute webinar, learn how to cool these hot situations down by learning a 3-step process taught by customer service instructor, Kelly Carman.
Date and Time
Wednesday Feb 26, 2020
10:00 AM - 10:30 AM CST
2/26/2020, 10 - 10:30 am
Location
on-line please register before webinar starts at https://hawkeyecollege.augusoft.net/index.cfm?method=ClassInfo.ClassInformation&int_class_id=41534&int_category_id=0&int_sub_category_id=0&int_catalog_id=0
Fees/Admission
$0
Contact Information
Kim Recker
Hawkeye Community College
Corporate and Business Solutions
319-296-2329 x3009
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